Last updated: 12 September 2026
AI Content Manager is a digital product that provides customers with access to online software, artificial-intelligence features and associated digital services.
Please review the product information and requirements carefully before purchasing.
1. Change-of-mind refunds
Because access to the digital product is provided shortly after purchase, we do not offer refunds simply because you:
- Changed your mind.
- Decided not to use the app.
- No longer have time to use it.
- Expected a particular business, income, audience or social-media result.
- Did not complete your Brand Brain or account setup.
- Did not use included features or image credits.
- Purchased without checking the stated features or technical requirements.
This change-of-mind policy does not exclude any rights or remedies that cannot legally be excluded.
2. Australian Consumer Law
Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.
If AI Content Manager has a major failure, is materially different from its description, or cannot perform a stated core function and we cannot correct the problem within a reasonable time, you may be entitled to a remedy required by law.
Depending on the circumstances, that remedy may include correcting the problem, replacing access, providing account credit or issuing a refund.
Nothing in this policy limits your rights under the Australian Consumer Law or any other law that applies to you.
3. Technical problems
If you experience a technical problem, contact us and allow us a reasonable opportunity to investigate and correct it.
A temporary interruption, third-party outage or correctable technical issue will not automatically entitle you to a refund where the service can be restored or another appropriate remedy can be provided.
4. Artificial-intelligence results
AI-generated posts and images can vary. Customers remain responsible for reviewing and editing generated material before approving, publishing or using it.
Personal preference regarding a generated post, image, wording or creative style does not by itself constitute a product failure, particularly where the app provides editing, rewriting, regeneration or custom-image controls.
This does not affect your rights if the service fails to provide a core advertised function.
5. Image credits
Used image credits are not refundable for change of mind or dissatisfaction with a creative result.
If credits are deducted but an image is not delivered because of a verified system error, we may restore the affected credits or provide another remedy as appropriate.
Unused separately purchased credits will be handled according to the terms displayed at purchase and any rights required by law.
6. Third-party platforms
AI Content Manager cannot guarantee that Facebook, Meta or another third-party platform will accept, schedule, publish, distribute or retain any post.
Restrictions, removals, reduced reach, account actions or platform decisions made by a third party are outside our control and do not by themselves make AI Content Manager defective.
7. Duplicate or incorrect charges
If you believe you were charged more than once or charged an incorrect amount, contact us so we can investigate and correct the payment where appropriate.
8. Requesting assistance or a refund
Contact:
AI Content Manager by Rachael Berry Melbourne, Victoria, Australia rachael@successaffiliaterachael.com
Please include:
- Your name and purchase email.
- Your order or transaction details.
- A clear description of the problem.
- Relevant screenshots or error messages.
- The steps you have already taken.
We will assess requests fairly and may need to verify your account, purchase and app activity.
Approved refunds will normally be returned through the original payment method.